Billing & Licenses
Manage Client Calm trials, renewals, license activation, and billing support.
Checkout and trials
Client Calm purchases, free trials, and renewals are handled through Freemius checkout and account management.
- ✓ Use the same email address your agency wants associated with the license.
- ✓ Review trial and renewal terms before checkout.
- ✓ Keep purchase receipts with your project or agency billing records.
License activation
After purchase, enter or connect the license in the Client Calm plugin screen on the WordPress site.
- ✓ Confirm the site URL matches the site you want licensed.
- ✓ Deactivate licenses from retired or staging sites when needed.
- ✓ Contact support if the license limit or site URL looks incorrect.
Cancellations and refunds
Billing is governed by the published refund policy and any Freemius checkout terms shown at purchase.
- ✓ Cancel renewals from the account dashboard before the renewal date.
- ✓ Use the trial period to evaluate paid features.
- ✓ For billing errors, contact support with the order email and receipt ID.
Need a hand?
If this guide does not answer your question, send us the site context and a screenshot of the Client Calm settings screen.
Contact Support